Privacy Policy

Last updated: January 28, 2025

1. Introduction

This Privacy Policy explains how AltConnect ("we," "us," or "our") collects, uses, and protects your personal information when you use our website (alt-connect.com) and services. We are committed to protecting your privacy and handling your data in a transparent and lawful manner.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide
  • Contact information (name, email address, phone number)
  • Message content when you use our contact form
  • Any other information you choose to provide
2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage of our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time and date of your visit
  • Pages you view
  • Time spent on pages
  • Website navigation paths

3. Use of Cookies and Similar Technologies

Our website uses essential cookies that are necessary for the website to function properly. These cookies do not collect any personal information.

In the future, we may implement additional cookies and similar tracking technologies for the following purposes:

  • Analytics cookies to understand how visitors interact with our website
  • Marketing cookies to deliver more relevant content and advertisements
  • Functionality cookies to remember your preferences

You will be notified and asked for consent before we implement any additional cookies.

4. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and provide customer support
  • To send you important updates about our services
  • To improve our website and services
  • To comply with legal obligations

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who assist in operating our website and services
  • Law enforcement or other authorities when required by law
  • Third parties in connection with a business transfer or similar transaction

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to restrict processing of your information
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: support@alt-connect.com
  • Phone: (817) 706-1038
  • Address: 2777 North Stemmons Freeway Suite 1425, Dallas, TX 75207